Delivery

Delivery

Luxury flower delivery in Paris, designed to be fast, careful and flexible. Selected bouquets may be delivered in as little as 60 minutes across Paris, with premium handling at every step.

  • Local Paris delivery — Handled within Paris and most nearby suburbs.
  • Flexible time windows — Choose your preferred delivery date and available time slot at checkout.
  • Careful hand delivery — Each order is delivered with special attention and premium handling.
  • Recipient coordination — We can contact the recipient when needed and send delivery confirmation by email.

Delivery Zones

We deliver in Paris and most of its suburbs. Some cities may not be covered. If you cannot place your order online, contact us on WhatsApp for manual confirmation. For suburbs, minimum order requirements apply and vary depending on the area.

Couriers

All orders are delivered either by our own couriers or trusted premium delivery partners.

Delivery Fees

Delivery fees are automatically calculated at checkout once the delivery address is entered.

If the exact delivery address is not yet known, you may provide an estimated address and leave a note in delivery instructions asking us to contact the recipient for their exact address.

  • If the actual delivery fee is higher than the one paid at checkout, our team will send you a secure payment link for the difference. Delivery will only proceed after the additional payment.
  • If the recipient's actual address is outside our delivery zone or does not meet the minimum order requirement, your order may be canceled and refunded according to our refund policy.

Delivery Hours

  • Standard hours: 10:00 – 20:00
  • Earlier or later deliveries may be possible on request via WhatsApp (additional fees may apply)
  • Deliveries are done in 1-hour timeframes (e.g., 10:00–11:00) due to Paris traffic. We always try to deliver as early as possible within the chosen window.

Choosing a Time

Choose your delivery date and available time window at checkout.

Recipient Coordination

Unless the delivery address is a hotel, we may contact the recipient a few hours before delivery to ensure availability.
If you prefer us not to contact the recipient in advance, please specify this in delivery instructions.
If delivery fails because the recipient is unavailable, re-delivery can be arranged for an additional fee depending on the new time and location.
If the recipient requests rescheduling:

  • Same-day reschedules may happen without prior notice
  • Reschedules to another day will be communicated to you

Rescheduling

Please contact us at least 3 hours before your delivery window via WhatsApp or our contact form to request a change.

Notifications

If you have provided your email at checkout, a delivery confirmation email will be sent once the bouquet has been delivered.